Who we are
a3labs provides AI agent design, implementation, and maintenance services for small businesses. For the purposes of this policy, “a3labs”, “we”, “us”, and “our” refer to the business operating this website.
If you have questions about this policy or want to exercise your privacy rights, contact us at privacy@a3labs.ai.
Personal data we collect
We may collect information you choose to provide, such as your name, email address, phone number, company name, role, website, meeting details, messages, and any other information you send to us.
We may also collect technical and usage information, such as IP address, browser type, device information, pages visited, referral source, approximate location, cookie identifiers, and interaction data.
When we work with clients, we may process business data needed to assess workflows, build agents, connect tools, provide support, and maintain the services we deliver.
How we use personal data
We use personal data to respond to enquiries, schedule and run discovery calls, provide quotes, deliver services, manage client relationships, improve our website and services, keep our systems secure, comply with legal obligations, and send relevant business communications where permitted.
We do not sell personal data.
Legal bases
Where EU or UK data protection law applies, we rely on one or more legal bases: consent, performance of a contract, steps taken before entering a contract, compliance with legal obligations, and our legitimate interests in running, securing, and improving our business.
Cookies and analytics
We may use necessary cookies to run the website and, where enabled, optional cookies or similar technologies for analytics, preferences, and marketing. Where required, optional cookies are used only after consent.
You can change cookie settings in your browser. If a cookie banner is shown, you can also use it to manage your choices.
Service providers
We use trusted service providers to operate our website, schedule meetings, communicate with prospects and clients, host data, provide analytics, manage business systems, and deliver our services.
These providers may process personal data for us under appropriate contractual and security obligations.
International transfers
Some providers may process data in countries other than your own. Where required, we use appropriate safeguards such as contractual protections or other lawful transfer mechanisms.
How long we keep data
We keep personal data only for as long as needed for the purposes described in this policy, including to provide services, maintain records, resolve disputes, meet legal obligations, and protect our legitimate interests.
Security
We use reasonable technical and organisational measures to protect personal data. No online service can be guaranteed to be completely secure, but we work to reduce risk and limit access to people and providers who need it.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You may also have the right to withdraw consent and lodge a complaint with a data protection authority.
To make a request, contact privacy@a3labs.ai. We may need to verify your identity before responding.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the date shown at the top of this page.